WeSpeak - Notice history

All systems operational

Asistente Virtual - Operational

99.87% uptime
Jun 2026 · 99.60%Jul · 100.0%Aug · 100.0%

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Panel CRM - Operational

99.87% uptime
Jun 2026 · 99.60%Jul · 100.0%Aug · 100.0%

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Notice history

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Aug 2026

No notices reported this month

Jul 2026

No notices reported this month

Jun 2026

Issues sending messages with images
ResolvedDegraded performance2 hours 44 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC
    > We have identified the cause of the issue on the WhatsApp messaging provider (Meta) and are seeing a gradual recovery: sending messages with images —from the Virtual Assistant and the CRM Panel— is now working in most cases. We continue to monitor until full normalization is confirmed. Text-only messages were never affected.
  • InvestigatingUTC
    > We are investigating an issue that prevents sending messages containing images over WhatsApp, both from the Virtual Assistant and the CRM Panel. Text-only messages are not affected. The issue originates with the WhatsApp messaging provider (Meta), which is intermittently failing to download the attached images. We are working to mitigate the impact and restore the service.
Whatsapp API services are down
ResolvedMajor outage3 hours 19 minutes
  • ResolvedUTC

    This incident from meta has been resolved.

  • MonitoringUTC

    Meta is recovering from its earlier outage.

    https://metastatus.com/whatsapp-business-api

  • IdentifiedUTC

    Several users are reporting that WhatsApp messages are neither sending nor receiving. We have confirmed that Meta itself is currently experiencing issues. The problem will be resolved once Meta fixes it.

    To actively track the incident on Meta's end, here is the link: https://metastatus.com/whatsapp-business-api

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