WeSpeak Status - Incident history https://wespeak.instatus.com WeSpeak Tue, 16 Jun 2026 14:40:00 +0000 Issues sending messages with images Type: Incident Duration: 2 hours and 45 minutes Affected Components: Asistente Virtual, Panel CRM Jun 16, 17:24:59 GMT+0 - Resolved - This incident has been resolved. Jun 16, 16:54:08 GMT+0 - Monitoring - > We have identified the cause of the issue on the WhatsApp messaging provider (Meta) and are seeing a gradual recovery: sending messages with images —from the Virtual Assistant and the CRM Panel— is now working in most cases. We continue to monitor until full normalization is confirmed. Text-only messages were never affected. Jun 16, 14:40:00 GMT+0 - Investigating - > We are investigating an issue that prevents sending messages containing images over WhatsApp, both from the Virtual Assistant and the CRM Panel. Text-only messages are not affected. The issue originates with the WhatsApp messaging provider (Meta), which is intermittently failing to download the attached images. We are working to mitigate the impact and restore the service. Type: Incident

Duration: 2 hours and 45 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>17:24:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>16:54:08</var> GMT+0</small><br><strong>Monitoring</strong> - > We have identified the cause of the issue on the WhatsApp messaging provider (Meta) and are seeing a gradual recovery: sending messages with images —from the Virtual Assistant and the CRM Panel— is now working in most cases. We continue to monitor until full normalization is confirmed. Text-only messages were never affected..</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>14:40:00</var> GMT+0</small><br><strong>Investigating</strong> - > We are investigating an issue that prevents sending messages containing images over WhatsApp, both from the Virtual Assistant and the CRM Panel. Text-only messages are not affected. The issue originates with the WhatsApp messaging provider (Meta), which is intermittently failing to download the attached images. We are working to mitigate the impact and restore the service..</p> ]]> Tue, 16 Jun 2026 14:40:00 +0000 https://wespeak.instatus.com/incident/cmqgujtl100u52opcjvjcenc6 https://wespeak.instatus.com/incident/cmqgujtl100u52opcjvjcenc6 Whatsapp API services are down Type: Incident Duration: 3 hours and 20 minutes Affected Components: Panel CRM, Asistente Virtual Jun 12, 16:51:34 GMT+0 - Monitoring - Meta is recovering from its earlier outage. <https://metastatus.com/whatsapp-business-api> Jun 12, 14:00:00 GMT+0 - Identified - Several users are reporting that WhatsApp messages are neither sending nor receiving. We have confirmed that Meta itself is currently experiencing issues. The problem will be resolved once Meta fixes it. To actively track the incident on Meta's end, here is the link: <https://metastatus.com/whatsapp-business-api> Jun 12, 17:19:56 GMT+0 - Resolved - This incident from meta has been resolved. Type: Incident

Duration: 3 hours and 20 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>16:51:34</var> GMT+0</small><br><strong>Monitoring</strong> - Meta is recovering from its earlier outage. <https://metastatus.com/whatsapp-business-api>.</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Several users are reporting that WhatsApp messages are neither sending nor receiving. We have confirmed that Meta itself is currently experiencing issues. The problem will be resolved once Meta fixes it. To actively track the incident on Meta's end, here is the link: <https://metastatus.com/whatsapp-business-api>.</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>17:19:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident from meta has been resolved..</p> ]]> Fri, 12 Jun 2026 14:00:00 +0000 https://wespeak.instatus.com/incident/cmqb2k2l40a1onu9z06g02bnx https://wespeak.instatus.com/incident/cmqb2k2l40a1onu9z06g02bnx